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FAQ’s!

St Thomas Boat Rentals-Most Frequently Asked Questions!

GorgeousbeachlargeHere’s some answers to commonly asked questions about St Thomas Boat Rentals. If you don’t see an answer to your particular question, feel free to email us at BeachBumBoatRental@gmail.com and we’ll get back to you as soon as possible!

Q: Should We Charter a Captained Boat Instead of a “Bare Boat?”
A: It’s not as easy as it sounds! If you’re not familiar with the US Virgin Islands or the British Virgin Islands, you run the risk of missing the best places and sights, or running your boat aground. Tides rise and fall, depending on the weather, time of year, lunar pull, etc. These waters can very quickly become very shallow! Our captains know where you can and cannot anchor, how to quickly and easily clear customs, and how to schedule the itinerary you want in the time you have. If you decide to go the “bare Boat” route, you could end up wasting a lot of valuable time and money trying to navigate the islands yourself, and you could put yourself, and your passengers at risk. It’s your vacation, remember? Leave the work to someone else!

Q: What is the Distance between Islands?
A: That’s one of the most unique features of the Virgin Islands–they’re so close together, you’ll be able to visit or see a number of them in a single day! Weather conditions and the locations you want to visit determines the amount of time it actually takes, but in general, on a calm day, the ride from Red Hook to Jost Van Dyke takes about 40 minutes. Other popular destinations in the BVI include Tortola, Norman Island, Peter Island, Virgin Gorda, The Baths, Foxy’s, Soggy Dollar, Willy T and many small islands and cays in between.

Q: Do You Take Passengers To St. Croix?
A: No. While St. Croix is one of the U.S. Virgin Islands, it’s too far away from the other islands for a day trip. Yo ucan get a ferry there out of Tortola, but you should plan a visit overnight if you want to go there.

Q: Where Should We Visit?
A: Do some research about the Virgin Islands before you go so you don’t miss somewhere you really want to see. The kind of experience you want will determine the locations you’ll choose. Our captains know these waters, islands, snorkel sites and bars like the back of their hands, so we’re always happy to make suggestions, but it’s your day in paradise, so you decide your own itinerary.

Q: Are There Additional Costs We Should Be Aware Of When Chartering a St Thomas Boat Rental?
A: In addition to the Captain’s fee (payable directly to the captain, in cash, on the day of the trip), you’ll be responsible for the cost of the fuel you use. If you choose to visit the BVI, each person in your party will need to bring their passport and $45.00 cash for customs fee. You’ll want spending money for souvenirs, lunch and drinks when off the boat, so be sure to plan for that. Most places take credit cards–except for customs!

Q: Should We Tip The Captain?
A: ABSOLUTELY!! You are welcome to tip whatever amount you like, but as a guide – a standard tip is approximately 20% of your charter cost, much like the tip in a restaurant. For example, if the boat rental was $600, a standard tip would be $120. If the boat rental is $1500, a standard tip is $300.

Q: When Does My Charter Start & End?
A: We’re flexible, depending on your schedule, but our normal pick up time is 8:30am, and you’ll be back around 4:30pm. The boats are at different marinas, and we’ll let you know which marina to meet the boat at when you book. In some cases, we can pick you up at the beach at your hotel (depending on the hotel), and of course we can pick you up on St. John at the National Park dock. When you make your reservation, please let us know which island you are on, and whether you are staying on island or arriving for the day via cruise ship.

Q: When & How Do I Pay For The Charter?
A: At the time of reservation, we’ll charge a deposit to your major credit card to hold your reservation. You may pay the balance by major credit card or cash when you board the boat. The captain’s fee, tip and fuel charges are settled at the end of the day before you disembark. Please pay the captain’s fee and any tip directly to the captain, in cash. The fuel costs can be charged to your major credit card at the time the boat is refueled.

Q: What If I Need To Cancel?
A: We understand that things come up and plans change. Please notify us at least 48 hours in advance of change or cancellation and we’ll refund 100% of your deposit. Deposits for cancellations made less than 48 hours in advance are non-refundable. If you fail to contact us or show up on the day of your trip (within 2 hours of your designated start time), the entire boat rental fee and captain’s fee will be fully earned and charged to the credit card on file.

More Questions? Call us at 855-550-8728, or email us here

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